Alaska Newsgroup and order processing..

Message

bwolfsohn · #1 Post by **bwolfsohn** » Tue Aug 11, 2015 9:10 am

Has anyone been able to get into the alaska newsgroup in the last couple of days ?? I keep getting "482 authorization required" messages...

I also put in my order for the 2.0 upgrade on sunday, and it hasn't been processed yet..

Auge_Ohr · #2 Post by **Auge_Ohr** » Tue Aug 11, 2015 9:16 am

bwolfsohn wrote:Has anyone been able to get into the alaska newsgroup in the last couple of days ??

YES ... no Problem.
which Newsreader are you using ?

Cliff Wiernik · #3 Post by **Cliff Wiernik** » Tue Aug 11, 2015 9:23 am

In thunderbird I appear to be able to access the newsgroup. I think I only download the headers initially then the message when selected so I think it is accessing.

Cliff

bwolfsohn · #4 Post by **bwolfsohn** » Tue Aug 11, 2015 9:24 am

i'm using xnews it's worked without problems since DOS 6.1

(just kidding)

and the message i'm getting is "Authentication rejected", not required.

bwolfsohn · #5 Post by **bwolfsohn** » Tue Aug 11, 2015 9:33 am

Problem solved...

When i upgraded to 2.0, i also changed my password on the alaska website. that changed it for the newsgroup also...

Now, i just need to get a response from alaska telling me my order is processed so i can download 2.0

Wolfgang Ciriack · Tue Aug 11, 2015 10:01 pm

The only problem that Alaska has is, that their "continues delivery" introduced with 2.0 has a defect since a half year...

.. and that they do not tell us why...

#7 Post by **rdonnay** » Wed Aug 12, 2015 12:57 pm

their "continues delivery" introduced with 2.0 has a defect since a half year.

That is correct. They just do not communicate well. Very frustrating.

bwolfsohn · #8 Post by **bwolfsohn** » Thu Aug 20, 2015 3:37 pm

Well, they finally gave me acces to the 2.0 download...

I'm on 2.00.554.

I'm still waiting to get my product key... it's been 11 days since i ordered...

the docs say you can get your product key online after you log on, but i haven't been able to find that on their website...

Cliff Wiernik · #9 Post by **Cliff Wiernik** » Thu Aug 20, 2015 6:50 pm

I get there by selection login. Then on the next page, select view licenses. That brings you to the products and license key page, which lists all your prior purchases and the new purchase with the license key. I know last fall when we purchased our copy for our 2nd programmer, the license key did not show up. After contacting support, it showed.

Cliff

bwolfsohn · #10 Post by **bwolfsohn** » Thu Aug 20, 2015 8:33 pm

it's not viewable on my page either.. I've been sending emails to alaska for 3 days now, but haven't gotten any responses.

bb.donnay-software.com

Alaska Newsgroup and order processing..

Alaska Newsgroup and order processing..

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