Odd Error

[omni]

Roger,

I had mentioned earlier about a user that has his main menu app say it could not be opened. Happens about one a week or so. They reboot the server and it is fine.

Look at this message:

*******************************************************
Problem signature:
Problem Event Name: APPCRASH
Application Name: OPMENU.EXE
Application Version: 1.90.254.0
Application Timestamp: 556f1a0d
Fault Module Name: ntdll.dll
Fault Module Version: 6.2.9200.17313
Fault Module Timestamp: 5507a23b
Exception Code: c0000006
Exception Offset: 0005455c
OS Version: 6.2.9200.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 3874
Additional Information 2: 387413904d106150599113a8be265de1
Additional Information 3: bf65
Additional Information 4: bf65a8db91aaa660f106b758d27612af

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=190175

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
**************************************************************************

Opmenu.exe is our app name.

Never seen anything like this before. do not know what ntdll.dll is.

We have told them many times it is hardware and their hardware person says it our software, which means he does not have a clue. (and he does not).
They are running all clients via remote access to a terminal server, which is fairly routine as many of our clients to this.

Just thought it may be a possibility that somebody had seen this elsewhere.


Fred
Omni

[rdonnay]

ntdll.dll is located in c:\windows\system32. It contains windows kernel functions.

It could be a bad installation of Windows or a bad memory location.

[Auge_Ohr]

Application Version: 1.90.254.0

are you still using a Xbase++ BETA Version ?

[omni]

No, that is not their version. All logs show .355. The only .254 is Express, but its only one 9 on the version. Very odd on that error.