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Alaska Newsgroup and order processing..

Posted: Tue Aug 11, 2015 9:10 am
by bwolfsohn
Has anyone been able to get into the alaska newsgroup in the last couple of days ?? I keep getting "482 authorization required" messages...

I also put in my order for the 2.0 upgrade on sunday, and it hasn't been processed yet..

Re: Alaska Newsgroup and order processing..

Posted: Tue Aug 11, 2015 9:16 am
by Auge_Ohr
bwolfsohn wrote:Has anyone been able to get into the alaska newsgroup in the last couple of days ??
YES ... no Problem.
which Newsreader are you using ?

Re: Alaska Newsgroup and order processing..

Posted: Tue Aug 11, 2015 9:23 am
by Cliff Wiernik
In thunderbird I appear to be able to access the newsgroup. I think I only download the headers initially then the message when selected so I think it is accessing.

Cliff

Re: Alaska Newsgroup and order processing..

Posted: Tue Aug 11, 2015 9:24 am
by bwolfsohn
i'm using xnews it's worked without problems since DOS 6.1 :dance: (just kidding)

and the message i'm getting is "Authentication rejected", not required.

Re: Alaska Newsgroup and order processing..

Posted: Tue Aug 11, 2015 9:33 am
by bwolfsohn
Problem solved...

When i upgraded to 2.0, i also changed my password on the alaska website. that changed it for the newsgroup also...


Now, i just need to get a response from alaska telling me my order is processed so i can download 2.0

Re: Alaska Newsgroup and order processing..

Posted: Tue Aug 11, 2015 10:01 pm
by Wolfgang Ciriack
The only problem that Alaska has is, that their "continues delivery" introduced with 2.0 has a defect since a half year... :( :roll:
.. and that they do not tell us why...

Re: Alaska Newsgroup and order processing..

Posted: Wed Aug 12, 2015 12:57 pm
by rdonnay
their "continues delivery" introduced with 2.0 has a defect since a half year.
That is correct. They just do not communicate well. Very frustrating.

Re: Alaska Newsgroup and order processing..

Posted: Thu Aug 20, 2015 3:37 pm
by bwolfsohn
Well, they finally gave me acces to the 2.0 download...

I'm on 2.00.554.

I'm still waiting to get my product key... it's been 11 days since i ordered...

the docs say you can get your product key online after you log on, but i haven't been able to find that on their website...

Re: Alaska Newsgroup and order processing..

Posted: Thu Aug 20, 2015 6:50 pm
by Cliff Wiernik
I get there by selection login. Then on the next page, select view licenses. That brings you to the products and license key page, which lists all your prior purchases and the new purchase with the license key. I know last fall when we purchased our copy for our 2nd programmer, the license key did not show up. After contacting support, it showed.

Cliff

Re: Alaska Newsgroup and order processing..

Posted: Thu Aug 20, 2015 8:33 pm
by bwolfsohn
it's not viewable on my page either.. I've been sending emails to alaska for 3 days now, but haven't gotten any responses.